Privacy Policy

1. Introduction

At Boostd AG, protecting your personal data is our top priority. This Privacy Policy governs the collection and use of personal data by Boostd AG and its trade name, Boostd, including through our website at www.boostd.life.

By visiting our website and/or attending classes with Boostd, you agree to the practices described in this Privacy Policy. This policy complies with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

a. Information You Provide to Us

When you register for classes, request information, or contact us, we may collect:

• Full name
• Telephone number
• Email address
• Billing address and payment details

This data is collected with your consent or as necessary for the performance of a contract.

b. Payment Information

For class or product transactions, we collect billing and credit card data through secure payment providers. Boostd and its employees do not have access to your full credit card details beyond the last 4 digits.

c. Automatically Collected Data

Through tools such as Google Analytics, we collect anonymous, non-personally identifiable data including:

• IP address
• Browser type
• Pages visited
• Time and date of visits

This data helps us improve our services and is used on the basis of legitimate interest in improving user experience.

3. Use of Your Personal Data

We use your personal data for the following purposes:

• To manage class bookings and provide requested services
• To respond to inquiries or customer service requests
• To process transactions
• To inform you of changes or updates to our services
• To conduct surveys and improve our offerings (only with your consent)
• To fulfill legal obligations

We will only use your data for other purposes if you have given explicit consent.

4. Legal Bases for Processing

We rely on the following legal grounds for processing your personal data:

• Consent: Where you voluntarily provide information or opt in to communications
• Contractual necessity: For class bookings and service provision
• Legitimate interests: For business analytics and service optimization
• Legal obligation: To comply with applicable laws

5. Disclosure to Third Parties

We may share your data with the following trusted service providers, strictly for the purposes of operating our business:

• Kenko (booking system): Privacy Policy
• Google Analytics (web analytics): Privacy Policy
• Adyen (secure payments): Privacy Policy
• Bexio (invoice-based payments): Privacy Policy

All these third parties are contractually bound to keep your data secure and confidential and to comply with applicable privacy laws.

We may disclose personal data if required by law or to protect the safety of our users or the public (e.g., in health emergencies).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption via Infomaniak
• Secure payment providers (PCI DSS-compliant)
• Restricted internal access to your information

Please note, however, that no transmission of data over the Internet is completely secure. In the event of a data breach, we will notify you as quickly as possible.

7. Cookies

Boostd does not use cookies for advertising or personal tracking. However, third-party tools such as Google Analytics may use cookies for performance and statistical purposes.

You can adjust your browser settings to manage or block cookies. If any cookies are used, they will be disclosed via a cookie banner or preferences panel.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct or update your personal data
• Request deletion of your data
• Withdraw consent at any time
• Object to certain types of data processing
• Request data portability (where applicable)
• Lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local data protection authority in the EU

To exercise your rights, please contact us at hello@boostd.life. We may need to verify your identity before processing your request.

9. Data Retention

We retain personal data only as long as needed:

• To fulfill the purposes stated in this policy
• To comply with legal obligations
• For dispute resolution or enforcement of agreements

You may request deletion of your personal data at any time by contacting hello@boostd.life.

10. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children. If you believe we have inadvertently collected such information, contact us immediately.

11. Communications and Unsubscribing

You may opt out of marketing communications at any time by:

• Clicking “unsubscribe” at the bottom of any email
• Contacting us directly at hello@boostd.life

12. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via our website or email.

14. Contact Us

Boostd AG

Chamerstrasse 176, 6300 Zug, Switzerland
www.boostd.life
hello@boostd.life